Terms of Service

Last updated: October 2026

Use of the service

MailTriage provides AI-assisted triage and draft replies for customer support emails. You are responsible for reviewing and approving every reply before it is sent.

Your content

You keep ownership of all emails and policies you provide. You grant us permission to process them only to deliver the service.

Accuracy

AI output may contain mistakes. MailTriage is provided "as is", and final responsibility for customer communication remains with your team.

Changes

We may update these terms and will post the new date on this page.

Contact

Questions? Email founder@mailtriage.tech.